Return and Refund Policy

10.01.2023

 

 

Last updated: 01.03.2026

This Refund Policy applies to all purchases made on testizer.com.

1. Digital Services

The services offered on this website are digital services, including online tests and digital certificates.

No physical goods are shipped.

2. Refund Eligibility

Refunds may be granted in the following cases:

  • duplicate payment
  • technical errors preventing access to the service
  • payment processed but service not delivered.

3. Non-Refundable Situations

Refunds may not be granted if:

  • the certificate has already been issued
  • the test has been successfully completed
  • the user voluntarily purchased the service and used it.

4. Refund Requests

Refund requests must be submitted via email:

info@testizer.com

The request should include:

  • name
  • email used for purchase
  • description of the issue.

5. Refund Processing

If a refund is approved, it will be processed using the original payment method.

Processing time may depend on the payment provider and bank.

6. Contact

For refund inquiries contact:

info@testizer.com